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Coffee Clerk

Essential Job Functions:

Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
  • Prepare and provide coffee drinks and related products according to customer's requests using proper equipment.
  • Offer product samples to help customers discover new items or products for which they inquire about.
  • Inform customers of department specials.
  • Provide customers with fresh products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Recommend items from within and from outside the Department to customers to ensure they get the products they want and need.
  • Use all equipment in such as the refrigerators, freezers, and microwave and espresso machine according to company guidelines.
  • Prepare foods according to the food temperature logs and preparation instructions.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Regularly lift/carry 10-50 pound items.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude and sense of urgency.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • 18 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

  • Retail experience
  • Second language (speaking, reading and/or writing)


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