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Administrative Assistant III

Responsibilities

Based in the 1919 Imaging Center, serve as a reception and scheduling coordinator. Incumbents are responsible for a full complement of Radiology front end processes including Reception, Image Library, Scheduling, and Technologist Assistant duties on a rotating basis. Reception duties include the registration/arrival of patients; obtain clinical information pertinent to the scheduled exams; collect cash/insurance and authorization information. Digital Librarian duties include digitization of hardcopy images; create hardcopy and/or CDs of images; and retrieve comparison studies. Scheduling duties as required for add-on and follow-up appointments, etc. Technologist assistant duties include facilitating MRI patient preparation, safety screening and education. The Administrative Assistant demonstrates maximum flexibility and multitasking capabilities while working with staff as a team.Following initial training by Department Scheduling and Reception/Image Library preceptors, the employee will work with other members of the administrative support and clinical/medical staff to complete all daily tasks following standard procedures as set forth by the University Medical Center and the Department of Radiological Sciences.
Qualifications

Strong interpersonal and communication skills. Ability to interact appropriately and congenially with staff, faculty, fellows, residents and patients. Ability to establish comfortable relationships with patients and their family member. Ability to independently make decisions in the absence of superiors. Ability to adjust to changing priorities, frequent interruptions, deadlines, emergencies and heavy workload. Strong working knowledge of personal computers, HIS, RIS, LORAD, PACSCUBE CD Burner, Array Digitizer. Skill in typing with accuracy and moderate speed. Ability to use mathematical skills to efficiently analyze various pertinent data related to workload and finance. Medical terminology to a level permitting accurate preparation of scheduling patient procedures interacting with physicians, patients and staff. Basic organizational skills to ensure a workable efficient office including organization schedules, electronic and paper records and files.Skill in analyzing information or situations to define a problem, identify relevant concerns, formulate logical and objective conclusions and alternatives. Ability to handle confidentiality issues with tact and diplomacy. Ability to read and write correspondence and reports of a business nature using proper grammar, punctuation and syntax. Basic organization skills to ensure a workable, efficient office operation.
Working knowledge of hospital/billing forms and the ability to explain services and charges to patients and/or family.Skill in quickly assimilating and retaining a large body of financial screening and patient registration information.



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