Application Analyst, Orders/HOD


Working under the direction of the Application Manager (AM), the Application Analyst (AA) functions as the primary build expert to configure, build & install the application. The AA will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. The AA must have achieved in-depth knowledge of the software application as well as understand the policies, procedures and constraints of the clinical or business operation supported by the application. The AA develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. The AA also assists in the development of user training aids and may train end users in workflow and use of the application. AA functions as the primary contact to troubleshoot problems and questions from end-users during training, go-live and stabilization periods. AA will perform other duties as assigned by the AM.
Applications supported: Orders/HOD


- Bachelor's degree preferred or equivalent work experience - Required to pass Epic certification exam in two attempts within three months (must be able to travel to Wisconsin three times to attend 3 Epic certification training sessions) - Three years of experience in a healthcare related organization or five years in a non-healthcare related organization - Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan) - Demonstrated skill in system workflow and business process flow analysis and design - Prior experience with IT systems and systems development projects - Demonstrated ability to influence and shape consensus, leading group discussions and presenting in front of groups of clinical and business operations leaders from across the organization

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